We have a 15 minute grace period. Anything after 15 minutes will be rescheduled to respect our clients' and stylists’ time.

We have a 24-hour cancellation policy. We offer one grace late-cancellation. After that first grace cancellation, every time you cancel within that 24-hour period, you will be subject to a charge of 50% of the service price.

If you no-show, 100% of the service price will be placed on your account. In each case, you will need to pay the fee before booking your next appointment. You can read more about our policies here.